Terms & Conditions

The following information is important as it provides an overview of our terms of services, which we recommend you review.

Terms & Conditions

 

 

Welcome to Chatbiz. By accessing or using our website and WhatsApp marketing/CRM/chatbot services (“Services”), you agree to the following Terms & Conditions. If you do not agree, please do not use our Services.

 

1. Use of Services

 

You must use our Services legally and responsibly. You agree not to misuse WhatsApp, send illegal content, or violate WhatsApp/Facebook/Meta policies. We are not responsible for account bans caused by misuse or violation of WhatsApp rules.

 

2. Account & Security

 

You are responsible for maintaining the confidentiality of your account login details. Any activity done through your account is your responsibility.

 

3. Payments & Subscriptions

 

All payments are final unless otherwise stated. Subscription fees must be paid on time to continue access. Failure to pay may result in suspension or termination of your account.

 

4. Data Usage

 

We may process your contacts, messages, and automation data only to deliver the Service. We do not sell your data. Your use of our Services must comply with data protection laws.

 

5. Third-Party Integrations

 

Our Services may integrate with WhatsApp Cloud API, SMS gateways, email providers, and other third-party tools. We are not responsible for outages or changes made by these third parties.

 

6. Limitations of Liability

 

We are not liable for any losses, WhatsApp bans, message delivery issues, downtime, or misuse of the system by you or your team. The Service is provided “as is” without guarantees.

 

7. Service Modifications

 

We may update, improve, or discontinue features at any time. We may also modify these Terms, and continued use after changes means you accept the updated Terms.

 

8. Termination

 

We may suspend or terminate your account for violating these Terms or abusing the platform.

 

9. Contact

 

If you have questions about these Terms:

Email: [email protected]

Website: app.chatbizz.cc